Shipping policy

Shipping Policy
Last updated: 23 April 2026

At ALORAJEWELS, we aim to deliver your jewelry safely and efficiently.

1. Order Processing Time

  • Orders are processed within 1–3 business days

  • Orders placed on weekends or holidays are processed next business day

2. Delivery Time

  • Standard delivery: 4–7 business days across India

  • Delivery time may vary depending on location

3. Shipping Charges

  • Shipping charges are calculated at checkout

  • Free shipping may be available on select offers

4. Order Tracking

  • Once shipped, you will receive a tracking link via email/SMS

  • You can track your order in real-time

5. Delays

We are not responsible for delays caused by:

  • Courier issues

  • Weather conditions

  • Incorrect address provided by customer

6. Incorrect Address

If you provide an incorrect or incomplete address:

  • We are not liable for lost packages

  • Re-shipping charges may apply

7. Damaged in Transit

If your order arrives damaged:

  • Contact us within 24 hours

  • Share unboxing video and images

We will arrange replacement or refund accordingly.

8. International Shipping (Optional — remove if not applicable)

  • Delivery timelines vary by country

  • Customs duties (if any) must be paid by the customer

9. Contact Us

For shipping-related queries:
Email: alorajewels.help@gmail.com